Handcraft Jewelry Courses
Privacy Policy
This policy explains what information we collect, why we collect it, how we use cookies, and how you can exercise your rights.
Controller
Cleanroute.click
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1) Overview
This Privacy Policy applies to the website offering our handmade jewelry courses and related support services (the “Service”). The Service is operated by cleanroute.click (the “Controller”, “we”, “us”).
We aim to collect the minimum data needed to provide the Service, keep it secure, and improve it responsibly. If you have questions, you can contact us at [email protected].
2) Data we collect
Information you provide
- Contact data: email address and (optional) phone number when you request support.
- Messages: the content you send, including attachments you choose to share.
- Preferences: cookie choices and theme display setting stored locally on your device.
Information collected automatically
- Technical data: device type, browser, approximate location (derived from IP), and operating system.
- Usage data: pages viewed, clicks, referring page, and timestamps.
- Cookies: small files used for essential functionality and optional analytics/marketing (based on consent).
We do not intentionally collect
- Payment card information on this page.
- Sensitive categories of personal data (e.g., health, biometric, precise geolocation) unless you explicitly provide them in a message.
3) How we use data
We use your information to:
- Provide and support the Service (respond to requests, troubleshoot issues).
- Maintain security (fraud prevention, abuse detection, incident response).
- Operate essential site functions such as navigation and accessibility preferences.
- Improve the Service using aggregated insights (only where permitted by your cookie preferences).
- Comply with legal obligations and enforce our terms where needed.
Data minimization
We design our forms and analytics to use the least amount of personal data required. If you want to share less, you can contact us with minimal details and we will still try to help.
4) Legal bases (where applicable)
Depending on your location and applicable law, we process personal data under one or more of these bases:
- Consent (e.g., optional analytics/marketing cookies; certain communications).
- Contract (to provide requested services or course access where applicable).
- Legitimate interests (site security, preventing abuse, improving reliability).
- Legal obligation (record-keeping, responding to lawful requests).
7) Security
We use administrative, technical, and organizational safeguards designed to protect personal data. No system can be guaranteed 100% secure, but we continuously work to reduce risk.
- Access controls and least-privilege principles for internal tooling.
- Transport security (HTTPS) for website connections.
- Monitoring and rate-limiting to reduce abuse.
If you believe you found a security issue, contact us at [email protected] with the subject line “Security”.
8) Data retention
We keep personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Typical retention examples
- Support messages: generally up to 24 months to help with follow-up and quality assurance.
- Cookie preferences: stored up to 180 days, or until you change them.
- Security logs: retained for a limited period suitable for incident investigation and abuse prevention.
9) Your rights & choices
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing, and to receive a portable copy of your data.
- Cookie choices: change anytime via “Cookie settings”.
- Marketing: you can opt out of marketing communications where applicable.
- Access/deletion requests: email us with enough information to verify your request.
Verification
To protect your privacy, we may ask you to verify your identity before responding to certain requests.
10) International transfers
We may process and store information in countries other than where you live. When we transfer personal data internationally, we use safeguards intended to protect it, such as contractual protections and security measures appropriate to the risk.
11) Children’s privacy
The Service is not directed to children under 13 (or the minimum age required by your local law). We do not knowingly collect personal information from children.
If you believe a child has provided personal data to us, contact [email protected] so we can take appropriate action.
12) Changes to this policy
We may update this Privacy Policy from time to time. The “Updated” date at the top shows when changes were last made.
Material changes will be communicated in a reasonable manner (for example, a notice on the website), where required by law.
13) Contact us
Request privacy help
Send a request and include the section link you’re referencing (optional).
Contact details
Privacy email
Phone
Response time
Typically within 2 business days
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